NAIHC Course Descriptions

Leadership Institute

Click on the link below to view Leadership Institute course descriptions.

Admissions & Occupancy I: Introduction to Admissions & Occupancy Program Management

Admissions & Occupancy II: Collections & Compliance

Environmental Compliance

Development and Modernization

Finance Options for Indian Housing Development

Financial Management I

Financial Management II: Accounting Systems

Force Account Construction Management

Introduction to Indian Housing Management

Maintenance Program Management

Procurement & Contract Administration

Resident Services

Supervisory Management

Tuition Free Training

Click on the link below to view Tuition Free course descriptions.

Combating Prescription Drug Abuse in Tribal Housing

Developing Tribal Housing with Green Building Techniques

Executive Directors Training

Grant Writing

Hands-On Maintenance for Tribal Housing

Improving Tribal Housing Maintenance

Low-Income Housing Tax Credit Compliance Training for Tribal Housing

Methamphetamine Awareness & Abatement for Tribal Housing Programs

Pathways Home: A Native Homeownership Guide

Policy Development

Preventive Maintenance for Tribal Housing

Property Management for Tribal Housing

Self-Monitoring for Tribal Housing Programs

Tribal Housing Inspections


Admissions & Occupancy I

Course Description

Under NAHASDA, tribal housing programs have the responsibility to develop eligibility, admission, and occupancy guidelines for their rental and homeownership programs. Tribal housing staff must develop fair and equitable policies and procedures. This course teaches effective methods for screening applicants, determining program eligibility, continuing occupancy management, and lease agreement compliance. Participants will discuss the benefits of maintaining high standards in their Admissions and Occupancy programs and how that effects the overall management of the housing program.

Participants are encouraged to bring calculators.

Objectives

  • Learn how NAHASDA impacts admissions and occupancy programs.
  • Develop and refine the application and admissions process for tenants and residents.
  • Learn how to determine and apply eligibility criteria.
  • Learn how to calculate house payments and rents.
  • Understand the importance of verifying applicant information.
  • Learn how to develop admissions, continued occupancy, collection, and grievance policies.
  • Learn how eviction policies should be applied.

Who Should Attend?

Admissions and occupancy staff, new housing directors, housing management staff, or housing board members

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Financial Management I

Course Description

This course covers administrative requirements and regulations that pertain to the Indian Housing Block Grant under NAHASDA. The course also covers the basics of developing an operating budget for an Indian housing organization. Participants will discuss the skills required to perform the responsibilities related to sound financial management. Participants will discuss methods for implementing the regulations with which Indian housing financial managers must comply.

Objectives

  • Learn how NAHASDA regulations impact financial management of Indian housing
  • Develop financial planning strategies for your housing organization.
  • Work with a model operating budget that can be used to develop your own budget.
  • Budget for projects under NAHASDA.
  • Learn the role that 24 CFR Part 85, and OMB Circulars A-87 and A-133 play in the financial management of Indian housing organizations.

Who Should Attend?

Housing board members, housing directors, and staff

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Force Account Construction Management

Course Description

Tribes and Housing Authorities have many options when it comes to developing homes for their people. The force account method provides the opportunity to maintain direct control over construction activities and the employment of local workers by acting as a general contractor and performing construction jobs.

When properly administered, force account can be advantageous to the organization and provide substantial cost savings. However, force account can also be a risky venture and may pose problems if not properly managed. Participants will learn the pros and cons of managing their construction activities as well as general construction management practices.

Objectives

  • Understand construction management.
  • Learn how to effectively manage a workforce.
  • Learn about the contracting and sub contracting processes.
  • Develop contract administration skills.
  • Learn to identify potential problems in the construction process.
  • Understand applicable labor requirements.
  • Learn how to develop a budget for a construction project.
  • Learn procurement requirements.

Who Should Attend?

Housing directors, chief financial officers, housing board members, procurement staff, construction managers, inspectors, job superintendents.

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Introduction to Indian Housing Management

Course Description

The Introduction to Indian Housing Management course is designed to provide participants with skills and knowledge necessary for managing tribal housing programs. Under NAHASDA, housing directors must manage their housing organizations based on locally developed needs and priorities and sound business practices. The course will focus on management principles, fiscal controls, operation and management of existing housing programs and monitoring the progress of the Indian Housing Plan.

Objectives

  • Learn the history of Indian housing.
  • Gain working knowledge of NAHASDA regulations.
  • Understand housing management policies and procedures.
  • Implement useful admissions and occupancy procedures.
  • Learn how to plan for housing development projects.
  • Understand daily maintenance operations and obligations.
  • Discuss resident services programs and their purpose.

Who Should Attend?

New housing directors, assistant directors, department supervisors and other housing professionals, particularly those who work with or desire information about the operation and management of Indian housing programs.

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Resident Services

Course Description

Establishing good relationships with residents and tenants is a part of good customer service. A positive community spirit translates into homes that are well maintained, saving money for both the resident and tribal housing program. This course will provide the participants with information and methods to deal with issues and concerns that arise when working with residents and tenants. Participants will be introduced to the basics of homebuyer education in order for them to effectively answer questions from potential homebuyers.

Objectives

  • Define roles of the resident services program.
  • Discuss counseling programs for residents and tenants.
  • Develop and maintain good community relations.
  • Learn about homebuyer programs.
  • Evaluate the effectiveness of your services to residents and tenants.

Who Should Attend?

Housing directors and all Indian housing professionals who work with resident services programs and/or resident organizations

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Finance Options for Indian Housing Development

Course Description

Is the need for affordable housing in your community outpacing your ability to finance such projects with Indian Housing Block Grant (IHBG) funds alone? Then let us show you how to take advantage of the various alternative financing resources that are available to tribes and TDHEs including the Low Income Housing Tax Credit Program, the NAHASDA Loan Guarantee Programs, USDA Rural Development programs, State Housing Finance Agencies programs, and Federal Home Loan Bank programs. Mortgage financing models will be presented.

As a participant in this four-day seminar, you will learn about these programs and determine whether they are appropriate for your tribe. Topics to be discussed include the obstacles and opportunities that tribes face in financing housing and related needs.

Objectives

  • Learn about the development process and how it relates to obtaining funding for your project.
  • Learn about steps you need to take to prepare to apply for various funding alternatives.
  • Learn how to better define and prepare for your project to improve your chances for funding approval, whether it is a large new construction project or a small home repair project.
  • Learn about the Mixed Financing Concept, including a discussion of the sources and types of capital available for your project.
  • Finally - you will look at actual examples of successful development programs that used a variety of sources and types of capital to leverage their NAHASDA grant.
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Environmental Compliance

Course Description

This course provides guidance to tribes and TDHEs in meeting the environmental compliance requirements under NAHASDA. The law requires that tribes and TDHEs follow the regulations of 24 CFR Part 58 or Part 50. These regulations are explained in detail. The National Environmental Policy Act (NEPA)—as well as other related statutes, regulations, and executive orders—are also discussed. Participants will learn about the duties of the Responsible Entity, the Certifying Officer, the Tribe, and the TDHE. Procedures for requesting a release of funds maintaining environmental review records will also be covered.

Objectives

  • Understand the requirements of NEPA and other applicable statutes, regulations, and executive orders.
  • Understand the requirements of 24 CFR Part 58 and/or Part 50.
  • Understand the role of the Responsible Entity and Certifying Officer.
  • Learn the environmental review process.
  • Learn the procedure for requesting a release of funds.
  • Learn how to properly document and maintain environmental compliance files.

Who Should Attend?

Staff responsible for conducting, supervising, or procuring environmental compliance activities and services and others interested in understanding the compliance requirements

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Development and Modernization

Course Description

Under section 202 of the Native American Housing Assistance and Determination Act (NAHASDA), two primary affordable housing activities for which Tribes/TDHEs may utilize Indian Housing Block Grant (IHBG) funding include the modernization of housing developed under contract with HUD prior to the passage of NAHASDA, and development of affordable housing which includes acquisition, new construction, reconstruction, or moderate or substantial rehabilitation of affordable housing. While NAHASDA offers increased flexibility in the ways in which tribes or TDHEs can use federal funds for affordable housing activities, tribes/TDHEs must exercise skill in planning and program design to develop affordable housing while ensuring compliance with the statutory and regulatory provisions of NAHASDA.

Building upon a review of the statutory and regulatory foundation for these eligible affordable housing activities, this course will introduce and apply a project management model to explain each step of the development and modernization process from funding to close-out, including such topics as self-monitoring requirements for development projects, procurement compliance, and construction management issues.

Objectives

  • Learn how the transition from the 1937 Housing Act to NAHASDA impacted development and modernization programs.
  • Discuss how your community can play an important role in planning for future development and modernization projects.
  • Learn to develop short- and long-range plans and goals.
  • Learn applicable procurement regulations.
  • Explore alternative development techniques.
  • Learn about selecting sites and project planning.
  • Learn the importance of the Indian Housing Plan relative to the development and modernization planning process.

Who Should Attend?

Staff who are responsible for planning development and modernization projects, as well as housing directors, procurement staff, contract administrators, finance staff and housing board members.

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Supervisory Management

Course Description

Whether you manage the work performance of one or twenty employees, or whether you are a project team leader, a newly promoted supervisor, or a seasoned professional manager, developing and improving your skills as a ‘people’ manager may be the critical link to your success or failure in delivering quality housing services. During this four-day course, you will have the opportunity to reflect on and assess your individual strengths and weaknesses as a supervisor and you will leave with a personal action plan that helps you capitalize on your strengths and turn weaknesses into agents for growth, both personally and within your organization.

Objectives

  • Clearly understand and articulate your role and responsibility as a supervisor or manager within your organization.
  • Assess and analyze your communication skills and understand your management style.
  • Understand keys to hiring and retaining top talent.
  • Explore how to realign your approach to performance appraisals to make them more effective and relevant to your direct report.
  • Learn the myths and truths about conflict including the positive role of constructive conflict.
  • Understand the stages of conflict escalation and the communication skills needed to defuse them.
  • Identify the characteristics of the difficult employee and explore techniques and methods for better managing their work performance.
  • Understand what values must be applied and modeled by the supervisor in order to build teams that work effectively together and accomplish tasks.
  • Understand causes for dissatisfaction in the workplace.
  • Survey the principles and theories of motivation and develop your own model for how you will motivate your employees to excel in their work performance.
  • Assess your leadership style and how you best influence and lead others.

Who Should Attend?

Any housing staff person who is charged with the supervision and/or performance management of one or more staff members, such as first line supervisors, program managers, and directors.

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Admissions & Occupancy II: Collections & Compliance

Course Description

Good customer service includes timely billing, regular collection of debt, and consistent enforcement of housing program agreements and other standards. The provision of good customer service is essential to establishing and maintaining good working relationships with housing participants and successful implementation of housing programs. The largest element of customer service is management of collections and compliance issues. This course examines the relationship between the housing program and its customers, and how good customer service can be used as a tool to foster positive customer relationships. As a business entity and service provider, the housing program plays diverse roles in tribal communities, serving the neediest families as well as the more affluent. The collections and compliance issues faced by staff are diverse, and dealing with them requires analysis, creativity, and tact. The four-day course includes: a comprehensive case management model for collections; individual skill building information for communications and collections; a review of model policies and sample policies; and, a discussion of procedures and practices commonly used when dealing with collections compliance issues. Important accounting and reporting aspects of housing program charges and collections are also presented. A course workbook is provided with essential reference and guidance materials.

Objectives

  • Understand what good customer service is
  • Understand the political, legal and financial implications of collections and compliance.
  • Understand what requirements should be included in housing programs and policies.
  • Improve personal skills by participating in communication and collection exercises.
  • Understand the importance and benefits of effective collections and compliance with policies and procedures.
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Procurement & Contract Administration

Course Description

Housing authorities, tribal housing departments and tribal governments are accountable for the proper procurement of goods and services with Indian Housing Block Grant funds. Because the awarding of contracts involves the use of funds collected from taxpayers, a higher standard is applied to the procurement process than is the case with private industry contracts. This course discusses the regulatory procurement requirements and methods for implementing them. Participants will discuss the basics of procurement and contract administration. As a participant in this course, you will learn the types of contracts used in new construction as well as useful information about modernization projects, insurance and bonding requirements, subcontractor relationships, contractor payrolls, inspections, change orders, disputes, and payments to contractors. This four-day course will bring you up-to-date on current procurement practices as they affect contract administration and procurement in the purchasing of materials or services for housing organizations.

Objectives

  • Understanding the sealed bidding process
  • Discuss individual or departmental procurement plans
  • Develop a Statement of Work, cost estimate, request for contract, and evaluation criteria
  • Determine appropriate contractor qualifications and administer contractor payroll
  • Understand relationships with subcontractors
  • Discuss preparation and evaluation of competitive proposals
  • Discuss contract administration methods and requirements
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Financial Management II: Accounting Systems

Course Description

The purpose of this training is to provide Indian Housing professionals with an orientation of accounting principles and systems applicable in a typical Housing Business, and to explain the role of each participant in this management function. Course participants will be introduced to the fundamentals of accounting and GAAP, as well as, the structure and management of a fund accounting system. Special time is offered for the more experienced professional that deals with entries related to specific accounting transactions ongoing in the Business.

Objectives

  • Present a basic overview of accounting and the implementation of GAAP.
  • Study financial transactions and accounting applications relevant to housing.
  • Improve knowledge and capabilities of the participants in the performance of financial functions and accounting in the local business entity.
  • Provide for a forum of technical assistance and group (peer) assistance.

The course is open to all representatives of an Indian Housing organization, most especially those interested in financial management and accounting applications. The course content is designed to provide a general orientation to the relevant financial policies and processes and should not be threatening to those attending who simply want to understand the basics of financial transactions and accounting. More detail is blended into the course material for the accounting professionals in attendance to offer better preparation in maintaining the accounting system and producing financial statements and reports.

The agenda for the course is to follow a handbook written specifically for management of finances and accounting in this particular business field. The content is as follows:

  • Intro to Financial Management Systems
  • Internal Control in Financial Management
  • Cash Flow Management
  • The Basic Accounting System
  • Journals & Ledgers
  • Managing & Accounting for Grant Accounting Centers
  • Managing & Accounting for Program Resources
  • Managing & Accounting for Customer Program Operations
  • Managing & Accounting for Cash, Bank & Investment Accounts
  • Managing & Accounting for Physical Assets
  • Managing & Accounting for Equity & Long-term Liabilities
  • Managing& Accounting for Payroll & Compensated Absences
  • Finalizing the General Ledger and Financial Statements & reports
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Maintenance Program Management

Course Description

NAHASDA requires that existing housing units are maintained and that policies be in place providing for their continued maintenance. Tribal housing maintenance programs must balance operating within their current budgets while providing for the long-term maintenance and viability of the housing stock. This course will provide participants with ideas and methods to develop or improve the effectiveness of the housing maintenance operation. Preventive maintenance, routine, non-routine, and deferred maintenance will all be addressed, as well as the laws, regulations, leases, and other documents that effect maintenance is performed. Particular emphasis is placed upon providing good customer service.

Objectives

  • Develop short- and long-term maintenance plans.
  • Learn how to develop a maintenance budget.
  • Learn how federal procurement requirements play an important role in the maintenance program.
  • Understand the importance of an inventory system.
  • Understand the importance of working with other tribal housing departments.
  • Learn how to plan for preventive, routine, and non-routine maintenance.
  • Understand the relationship between maintenance and modernization.
  • Discuss communication issues.
  • Understand work order systems.
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Combating Prescription Drug Abuse in Tribal Housing

Course Description

The two-day tuition-free training program presents awareness and abatement of prescription drug abuse and the secondary impact on Tribal housing programs and communities. The interactive program features the latest information presented with multi-media videos, photographs, and Indian Country specific examples.

Objectives

  • Prescription drug trafficking and local impact as witnessed in Tribal communities
  • Identification of abuse effects, behavior and associated paraphernalia
  • Prescription drug diversion such as forged and altered prescriptions, and theft and internet shopping
  • Drug endangered environments
  • Community problem solving and evidence-based strategies

Who Should Attend?

Board of Commisioners, Tribal Housing Professionals, Tribal Leaders, and Tribal Service Providers.

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Developing Tribal Housing with Green Building Techniques

Course Description

This two-day course is designed to help tribes increase their capacity and knowledge base and better equip them to build sustainable energy efficient and affordable housing development projects in their communities. This course will also help clarify core "green" building elements and why they should be incorporated into every new affordable housing construction project in Native American Communities. By learning how to use "green" technology, your housing program will be able to meet the new "green" government standards that are becoming key to securing new home construction funds.

Objectives

  • How to design sustainable energy efficient homes
  • How to clarify what core “green” products are and what’s available on the market.
  • How to incorporate “green” products into your housing design plans.
  • What the benefits of going “green” are.

Who Should Attend?

Housing directors, maintenance supervisors, planners, and others interested in learning more about “green” building trends in the tribal housing industry.

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Executive Directors Training

Course Description

Housing is often one of the largest and most complex programs administered by a tribe. The purpose of this course is to offer an overview and, where necessary, the details of specific NAHASDA program requirements that every housing professional should know. It also provides an explanation of services your staff should be providing and how to manage, oversee and evaluate those services. It is intended to provide housing professionals with materials and ideas to assist you in building a network with other housing professionals to improve your overall performance.

Objectives

  • Historical Information
  • Legal Basis
  • Housing Delivery Options
  • Admissions and Occupancy
  • Planning and Administration
  • Fiscal Management
  • Housing Development
  • Management and Supervision

Who Should Attend?

All TDHE and tribal housing program managers either new to the position or who would like a refresher on housing programs; also Council and BOC members who would like a better understanding of the responsibilities of their housing program managers.

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Grant Writing

Course Description

This two-day course is designed to give participants a hands-on approach to the grant writing process. Participants will learn how to create a much more competitive proposal by learning the steps of the grant writing process. Throughout the course, participants will learn the brainstorming process, making key contacts, identifying sources of funding, refining ideas, rules and tips of proposal writing, and how to package a quality proposal.

Objectives

  • Who funds proposals and “are we eligible?
  • How to make initial contact with funders
  • Timelines for proposal development
  • How to create a proposal

Who Should Attend?

All those interested in the grant writing process.

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Hands-On Maintenance for Tribal Housing

Course Description

During this session, students will learn the basics of electricity (i.e., understanding wattage, voltage, and amperage) and then have the opportunity for some real hands on experience as we go over the basics of electrical repair and basic trouble shooting techniques. Following demonstrations by the instructor, students will have the opportunity to replicate the techniques demonstrated by using tools of the trade, actual electrical wiring, and actual electrical parts. In so doing, students will gain a better understanding of the inter-workings of the various electrical parts, the distribution of electricity through those parts, how to use electrical test equipment during everyday maintenance activities, and of course safety issues related to working with electricity. More specifically, students will have the opportunity to learn how to replace a circuit breaker, replace outlets, switches, and light fixtures, install or replace GFCIs, and wire a 3-way switch.

This Locksmithing Workshop will teach maintenance personnel the techniques used in the re-pinning of tumbler locks. This procedure of re-pinning locks by your in house personnel can save your agency the high cost of having to bring in outside locksmith people. They will also learn why keys break off in locks and proper preventive maintenance for all types of locks.

This is a hands-on workshop, so participants will have an opportunity to re-pin a lock a binder with handouts showing the re-pinning of lock procedures will be given out to each participant.

Objectives

  • Explanation of the various types of locks
  • Removing cylinders from different types of locks
  • Explanation of tools needed for re-keying
  • Determining what pins are required for the key cuts
  • Re-keying and re-pinning tumbler locks
  • Shimming pin tumbler locks
  • Extracting a broken key from a lock
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Improving Tribal Housing Maintenance

Course Description

The agenda will include the following:

  • Objectives of Maintenance Management
  • Maintenance Supervisors on the job-planning, administration, scheduling and delegating work assignments
  • Work-Order System (revising, evaluating, & establishing work standards)
  • Revising Preventive Maintenance Program to save money
  • Repairs And Renovations (reducing time & cost)
  • Inspections to ensure that maintenance meets required standards
  • Reducing Energy Consumption
  • Positive Affects of Building and Grounds Maintenance
  • Maintenance Safety Program (establishing, or improving such a program)
  • Budgeting, Purchasing, And Inventory Control
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Low-Income Housing Tax Credit Compliance Training for Tribal Housing

Course Description

During this training, there will be a review of common compliance concerns/requirements related to the LIHTC program; investor and state housing agency expectations; structuring a successful LIHTC property management team; and the process of qualifying a LIHTC household. Changes to LIHTC compliance resulting from the 2008 Housing and Economic Recovery Act will also be discussed.

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Methamphetamine Awareness & Abatement for Tribal Housing Programs

Course Description

The NAIHC Methamphetamine Awareness and Abatement Training Program is a progressive, skill building session designed to merge Indian Housing professionals and service programs to address meth in Tribal housing communities.

Topics include the National Meth Crisis and Impact in Indian Country; Tribal Housing Anti-Drug Resources, Meth 101: Crash Course: Drug Endangered Environments, and Problem Solving Process to Address Methamphetamine.

Who Should Attend?

Housing Professionals, Tribal Leaders, and Tribal Service Providers.

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Pathways Home: A Native Homeownership Guide

Course Description

Participants in the course will learn how to deliver a comprehensive homebuyer education program designed to help educate prospective Native Homebuyers how to become homeowners using a curriculum developed specifically for Native American communities. Participants will also learn to use the best materials and methods available to train homebuyers how to buy, build, or renovate a home on Indian land, secure a mortgage loan, improve their budget and credit profiles, and maintain their home and finances after purchase. Those who successfully complete the requirements for this course will earn national certification as Homebuyer Education Instructors.

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Policy Development

Course Description

During this two-day workshop, attendees will be guided through a model approach to managing the policy development process. This workshop will also offer practice and feedback for continuation and development of solid writing skills. To promote effectiveness as a communicator via writing, attendees will be called upon to participate in various writing activities that require critical analysis of current policy problems and issues in Indian Housing. Attendees will engage in discussions, peer review sessions, and self-critique, all in order to promote better policy writing skills. The workshop also includes an overview of the specific policies, standards or statements required under the Native American Housing Assistance and Self Determination Act of 1996 (NAHASDA).

Objectives

  • Explore and apply a conceptual approach to better manage the policy development process of their organization.
  • Understand the policy requirements for sound management of Indian Housing Block Grant (IHBG) programs.
  • Complete a self-assessment to determine if their organization is in compliance with required policies of NAHASDA.
  • Improve their policy writing skills.

Who Should Attend?

Any tribal/TDHE staff person, or Tribal Council, Commissioner, or Committee Member, assigned responsibility for writing policies and/or managing the policy development process.

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Preventive Maintenance for Tribal Housing

Course Description

During this 2-day training, you will learn the following

  • Defining preventive maintenance
  • Importance of preventative maintenance
  • Setting objectives
  • Structuring an effective program
  • Conveying the benefits of the program to management
  • Developing and using checklists
  • Procedure for conducting inspections
  • Where to look for potential problem areas and how to identify them
  • Energy conservation surveys
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Property Management for Tribal Housing

Course Description

This two-day course is designed to encourage Indian Housing Professionals to utilize property management software to ensure efficient and effective management of Tribal Housing properties in compliance with NAHASDA.

Objectives

  • Receive information on property management software options
  • Learn how to choose the software that will meet their needs
  • Understand the advantages of utilizing property management software

Who Should Attend?

Indian housing staff, executive directors, property managers, resident services coordinators, admissions & occupancy specialists, project managers, maintenance manager’s administrative assistants and other interested staff.

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Self-Monitoring for Tribal Housing Programs

Course Description

The NAHASDA Self-Monitoring course is designed to assist Indian Housing Block Grant (IHBG) recipients in developing an effective program to monitor their activities and those of their sub-recipients. Not only is monitoring a requirement under the law, it demonstrates a recipient’s willingness to be accountable for their performance. Attendees will learn practical ways to conduct monitoring and complete an Annual Compliance Assessment that ensures compliance with NAHASDA statutory and regulatory requirements.

Objectives

  • Learn what self-monitoring involves and who has responsibilities in the monitoring process.
  • Become familiar with all compliance requirements in the law and regulations.
  • Gain knowledge on how to assess each compliance area and hear tips and suggestions for monitoring.
  • Be introduced to ideas on how to conduct their annual compliance assessment.

Who Should Attend?

The Self-Monitoring course is geared toward IHBG recipients. Attendees may include housing staff, housing directors or managers, Tribal Council or Committee members, and others involved or interested in the monitoring process.

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Tribal Housing Inspections

Course Description

Maintaining the interior and exterior of any facility is an important component for facility maintenance management, and the first line of defense toward that maintenance is the inspection. A proper housing inspection gives the clearest overall picture of the true condition of a property, and it indicates what preventive maintenance and repairs are necessary.

Maintaining housing and avoiding costly repairs requires an investment in time and materials, along with a working knowledge of how to do proper, effective inspections. Participants will learn how to conduct a proper inspection, as well as how to recommend appropriate repairs.

Objectives

  • Why inspections are necessary
  • Where to identify deficiencies
  • Home Safety
  • How to Complete the Inspection Form
  • Written Inspection Report to the Resident
  • Scheduling Repairs for Items Found During the Inspection
  • Move-In, Pre-Vacate, and Vacate Inspections

Who Should Attend?

Housing inspectors, maintenance supervisors, and project managers

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